Privacy policy

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Koinpr ("we," "us," "our") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services, including Koinpr Marketplace, Koinpr EOD, and Koinpr One (collectively referred to as "Services").

1. Information Collection and Use

We collect personal and non-personal information for the purpose of providing and improving our Services. This information is collected in the following ways:

1.1 Information You Provide Directly

• Personal Identifiable Information (PII): Name, email address, government-issued identification documents, business information, billing details, and other identifiable information required for account registration or service provision.
• Marketplace-Specific Data: Information related to campaigns, advertising preferences, and project specifications.
• Koinpr EOD and Koinpr One: Data provided during onboarding, including marketing objectives, user preferences, and any additional documents or resources necessary for campaign execution.

1.2 Information Collected Automatically

• Log Data: IP addresses, browser type and version, device type, pages visited, time spent on the platform, and other diagnostic data.
• Cookies and Tracking Technologies: See Section 4 for more details on cookies.
• Analytics Data: Usage patterns and metrics collected via third-party services such as Google Analytics to improve our Services' performance.

1.3 Third-Party Sources

We may collect information about you from publicly available sources or third-party services if necessary for compliance, including Know Your Customer (KYC) checks and anti-fraud measures.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Services.
• Manage user accounts, including identity verification (KYC).
• Process payments and issue invoices.
• Facilitate communication between Advertisers and Publishers in the Marketplace.
• Customize and optimize marketing campaigns in Koinpr EOD and Koinpr One.
• Ensure compliance with applicable laws and regulations.
• Detect and prevent fraudulent activity.
• Notify users about updates, promotions, and changes to the Services.

3. Data Protection on the Marketplace

3.1 Publisher and Advertiser Data

• Data Sharing: We do not share sensitive PII with third-party advertisers. Aggregate, non-identifiable data may be shared for analytical or performance-enhancing purposes.
• KPR Metric: The proprietary metric uses aggregated data to evaluate publishers without exposing individual user details.

3.2 Campaign Data Security

• Campaign data, including performance metrics and user behavior, is stored securely and accessed only by authorized personnel.
• Advertisers and Publishers can access their specific data through their user accounts.

3.3 Confidentiality Obligations

We require all participants in our ecosystem, including Advertisers and Publishers, to adhere to strict confidentiality standards. Breaches will result in immediate action, including potential removal from the platform.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device to enhance the functionality of our Website and Services.

4.2 How We Use Cookies

• Session management.
• Recognizing user preferences.
• Analyzing traffic and usage trends.

4.3 Your Choices

You can manage cookies through your browser settings. Note that disabling cookies may impact your experience with our Services.

5. Third-Party Service Providers

We may engage third-party companies to:

• Perform service-related functions such as payment processing or analytics.
• Enhance security through fraud detection systems.

Data Sharing: These third parties have access to your data only for the purpose of performing their tasks and are obligated to protect it.

6. Security

We implement robust measures to protect your data, including:

• Encryption: Sensitive information is encrypted both in transit and at rest.
• Access Control: Data access is limited to authorized personnel only.
• Regular Audits: Our security measures are periodically reviewed and updated.

However, no system is completely secure. Users are encouraged to take precautions, such as safeguarding account credentials.

7. Communication Preferences

We may send newsletters, updates, or promotional content. You can opt-out at any time by following the instructions in the communication or contacting us at support@koinpr.com.

8. International Data Transfers

Your data may be processed outside your jurisdiction, including in countries with different data protection laws. By providing your data, you consent to such transfers, provided adequate safeguards are in place.

9. Links to Third-Party Websites

Our Services may include links to third-party websites. Koinpr is not responsible for the privacy practices or content of these external sites.

10. Advertisers and Advertising Networks

10.1 Aggregate Data Sharing

We may share non-identifiable, aggregate information with advertisers to help them target appropriate audiences.

10.2 Data Retention

Campaign-related data is retained for up to one year, after which it is deleted or anonymized unless legally required to retain it longer.

11. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us at support@koinpr.com for immediate removal.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via the Website or email. Continued use of the Services after updates constitutes your acceptance of the revised policy.

13. Contact Us

For questions, concerns, or requests related to this Privacy Policy, reach out to us at:

• Email: support@koinpr.com

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